News

Recently, we sat down with Dan Scott, Managing Director of DG Scott Electrical Contractors, to discuss the journey behind the business, what drives our work, and where we’re headed. From our roots in healthcare electrical installations to our vision for the future, here’s what Dan had to say.

Company & Leadership

What inspired you to start DG Scott Electrical Contractors?

I started the company because I was completing all the work for my employer and felt undervalued. With me completing all the work, I thought I may as well start my own business—I’m doing it anyway. One slight oversight was the fact I didn’t have the work, so my first job was a kitchen re-wire and built from there to what we have now.

How has your leadership style evolved since founding the company?

Early on, I was very hands-on. Over time, I’ve learned to delegate more and trust the team—empowering people gets better results and frees me up to focus on the bigger picture.

What are the core values that guide DG Scott Electrical’s operations?

Quality, reliability, and service. We don’t cut corners, and we stand by our work. Whether it’s an operating theatre or socket in a school, we aim for the same high standards.

What’s been your biggest challenge as a business owner?

Managing growth and cash flow. It’s a balancing act—taking on bigger projects without losing the personal touch or overstretching resources. Hiring the right people has been key.

How do you ensure quality and safety on every project?

We adhere strictly to IET regulations and all NICEIC standards. Every job gets inspected, and we use internal audits regularly. Training and site toolbox talks help keep the crew sharp and compliant.

Business Operations

What types of projects does DG Scott Electrical specialise in?

We specialise in electrical installations within the healthcare sector, completing every install from bed wards through to operating theatres and every scanner in between. We’ve also been lucky enough to branch out into more maintenance roles within councils, student accommodation, and schools, undertaking electrical and mechanical maintenance.

How do you differentiate your company from competitors?

Responsiveness and accountability. We communicate clearly, show up when we say we will, and fix problems without delay. A lot of our work comes from repeat clients or word of mouth because people trust us.

Can you describe your project management process?

We start with a detailed site visit and quote, then assign a lead electrician to manage the job. Timelines and materials are agreed upon before we start. We update clients throughout the job and finish with a walkthrough and sign-off.

What’s your approach to client communication and satisfaction?

Transparency from day one. We keep communication clear and simple. If something changes, the client hears about it immediately. After completion, we follow up to make sure they’re satisfied.

How do you stay current with electrical regulations and technology?

Ongoing training is non-negotiable. I’m constantly reading updates from the IET and NICEIC, and we regularly attend trade shows and manufacturer seminars. We also invest in upskilling our electricians. Electricians also complete regular CPD, upskilling their knowledge using the NICEIC webinars.

Team & Culture

How do you recruit and retain skilled electricians?

We look for people with good attitudes and a genuine commitment to the trade—not just technical skills. We treat staff fairly, pay competitively, and create a work culture where people feel valued.

What kind of training or development opportunities do you offer?

We support apprenticeships, fund external courses, and provide in-house refreshers. I believe in growing people from within.
How would you describe the culture at DG Scott Electrical? Professional but relaxed. We take the work seriously, but we’ve built a crew that looks out for each other. There’s a real sense of pride in what we do.

Industry Insight & Trends

What trends are you seeing in the industry?

Smart monitoring and BEMS integration within healthcare facilities. They are adopting smart building management systems for automated control of lighting, HVAC, and critical systems, energy monitoring and reporting (often required by NHS Sustainability Guidelines), and condition-based maintenance enabled by smart metering and real-time diagnostics.

How are you preparing for the shift to greener technologies?

We’ve invested in training for solar PV, battery storage, and EV charger installations.

What role do you see contractors playing in smart technology?

A big one. As properties become more automated, electricians aren’t just wiring lights anymore—we’re integrating systems, working with WiFi networks, and helping clients future-proof their properties.

Future Vision

What are your short- and long-term goals?

Short-term, we’re streamlining operations and growing our commercial client base. Long-term, I’d like to expand into design-and-build partnerships and open a second branch in another region.

What legacy do you hope to leave?

I want DG Scott to be known for integrity and high standards. Whether I’m here or not, I want the company’s name to stand for quality and trust in the industry.

Personal

What’s the most rewarding project you’ve worked on?

Probably our first operating theatre. I had wanted to complete this for a few years—I had witnessed an installation a few years previously, and in my opinion, it is the pinnacle installation within the healthcare sector. We completed all the electrical work, including lighting, power mains, UPS/IPS, fire alarms, nurse call, and security systems. It was meaningful because the space serves a lot of people, helping with major operations.

What advice would you give to someone starting in the trade?

Take the risk, be brave. Hard work, dedication, and you will succeed. Be curious, ask questions, and never stop learning. And be on time—it sounds simple, but reliability gets you noticed more than anything else.

What keeps you motivated day to day?

Pricing a project from a layout, being awarded the project, and seeing a job completed and done right. There’s satisfaction in knowing that something you started from a drawing, then installed, works perfectly and makes a difference for the client.

Looking Ahead

At DG Scott Electrical, we’re proud of where we’ve come from and excited about where we’re going. Whether it’s a complex healthcare installation or routine maintenance, our commitment to quality, integrity, and client satisfaction remains unwavering.
Want to work with us? Get in touch to discuss your next project.